![]() ![]() Grab the horizontal, vertical, or entire scrolling area with just a click. Since this is an issue on both a company server and on my personal computer, please look into this issue from a fresh perspective since your previous suggestions for fixes are not applicable. Quickly capture a full-page screenshot even if its not showing on the screen. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Snagit. Snagit alternatives are mainly Screenshot Capture Tools but may also be Screen Recorders or Document Scanners. The suggestions that have been offered as fixes do not apply. Other interesting Mac alternatives to Snagit are Flameshot, LightShot, Skitch and CloudApp. The problem is that everyone is different and. For some reason your software has a bug that has appeared recently. Thats a good reason, people take screenshots to explain things to others. Both times your software application indicated I already had Snagit and would not allow me to proceed with an installation. I tried to upgrade to the 2020 version, but was not allowed to do so. I tried to uninstall the software and load a fresh one from the website, but I was not allowed to do so. When I press inside the dotted window area a snapshot is taken of the area. There is no way to resize the dotted window or get rid of it. ![]() There is not a scrolling arrow, which had worked fine. ![]() When I press scrolling window, a dotted screen appears. The issue happens only on my Windows 10 computer, not my Mac which also has MS 365. This needs to follow this chain of clicks: Snagit, Preferences, Capture, Scrolling Capture, and Then click on Enable Scrolling Capture, Open System Preferences, and Security & Privacy present in the pop-up window. If you don't want to try those steps or have and you still don't have any luck, it would be great if you could open a support issue with us to dive deeper into the specific details: The First step is to permit Snagit scrolling capture on your Mac device. Meaning, if there are fixed things like a header or sidebar that's always in the same place, that can cause issues Even if I enlarge the font of the original text, the font size of the comment (or sticky note) does not get bigger. If possible or desirable, and I know it isn't always, try to select only the area that is going to change as you scroll. Try to capture an area that's as large as you can without capturing the edges of the window or things mentioned in the next step Capture a bit more slowly, so that Snagit gets all the data it can get So in certain cases, it'll look like it's working, but when Snagit goes to stitch everything together at full resolution, it might not find. It's scaling down the capture and stitching together the scaled-down images. The preview can be wrong at times (which is unfortunate, but the preview is still quite valuable to show progress). ![]()
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